Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road ★★★

Name: Central Heritage Resort &amp; Spa (Formerly Fortune ITC Resort) - The Mall Road
Address: Darjeeling, IN
Rating: 7.0

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📱 Digital nomad friendly 🎒 Budget friendly

7.0 Very Good · 1,905 reviews Robertson Road, The Mall, West Bengal

From

$36

per USD

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⭐ 3-Star Property 💡 Rated 7.0/10 👥 1,905+ Reviews

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About Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road

Visiting Darjeeling on a sensible budget? Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road is worth bookmarking. This 3-star property keeps things carefully maintained and practical, with Darjeeling's shopping districts and the city center and main attractions both within comfortable reach.

A 6.8/10 rating doesn't happen by accident. 500 guests have recognized Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road for the convenient location — a detail that first-time visitors find makes a real difference to their holiday.

Practical touches matter: Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road provides Free WiFi, Daily Housekeeping, Iron & Board, plus 5 additional amenities. Everything is designed with first-time visitors in mind.

From Central Heritage Resort & Spa (Formerly Fortune ITC Resort) - The Mall Road, you're perfectly placed to discover Darjeeling's shopping districts and everything else Darjeeling has to offer. Rates start — compare across Agoda, Booking.com, and 50+ platforms on JustCheckin.in.

📅 Check-in: 02:00 PM

📅 Check-out: 11:00 AM

🏠 Rooms: 68

🏨 Type: Hotel

Amenities & Features

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✓ Daily Housekeeping

✓ Iron & Board

✓ Hair Dryer

✓ Luggage Storage

✓ Non-Smoking Rooms

❄️

🔒 Safety Deposit Box

Guest Reviews

7.0

Very Good

Based on 1,905 guest reviews on Agoda

Staff 6.8

Value 6.0

Comfort 7.0

Location 6.6

Facilities 7.1

Cleanliness 7.4

“Breakfast was highlighted as exceptional by recent guests.
“The property has been recently renovated with modern amenities.
“Panoramic views from upper floors — request a high floor for the best experience.

Emma W. Dec 2024

8.0

Will definitely return

From check-in to check-out, every interaction was a pleasure. The room was comfortable and quiet, and the amenities were exactly what I needed.

Neha P. Apr 2025

7.0

Solid choice for the area

Good value and convenient location. The staff were friendly and helpful. The room was clean if a little dated. Would stay again if the price is right.

Sophie M. Mar 2025

7.0

Decent stay, nothing extraordinary

Met my needs for the trip. Check-in was smooth, room was clean, and the bed was comfortable. Nothing special but no real complaints either.

Kavya R. Oct 2024

7.0

Decent stay, nothing extraordinary

Met my needs for the trip. Check-in was smooth, room was clean, and the bed was comfortable. Nothing special but no real complaints either.

Priya S. Jan 2025

6.0

Good hotel with minor issues

Overall a pleasant stay. The room was comfortable and breakfast was decent. A few things could be improved — the Wi-Fi was patchy in the evenings — but nothing that ruined the trip.

Pooja D. Feb 2026

6.0

Good hotel with minor issues

Overall a pleasant stay. The room was comfortable and breakfast was decent. A few things could be improved — the Wi-Fi was patchy in the evenings — but nothing that ruined the trip.

Read all 1,905 reviews on Agoda →